Frequently asked questions

No. We run our own local AI models on dedicated hardware, and we wire them into a fixed pipeline that validates your data, runs the math with SQL and Python, and only then lets AI draft insights. That draft is checked against an evidence ledger, stress-tested, and finally reviewed by a human before you ever see it.

The deciding factor is whether your information is already public. For anything that is not independently discoverable (your analytics, ad accounts, CRM, email data, and any other private information you give us access to), we process it exclusively on our own internal, locally run model, inside per-client encrypted workspaces, with no third-party AI provider touching it. For information that is already publicly available (your live website, public pages, or public company information), we may additionally use vetted third-party AI services such as Anthropic or Perplexity to accelerate analysis. That split gives you stronger security for what's private, while still letting us move fast on what's already public.

We don't let models guess. Every important number in a deliverable is tied back to a specific evidence ID in your underlying data, and any claim without evidence is either removed or clearly labelled as an assumption. On top of that, we run critic checks, formal calculation checks, and a final human review so polished language never hides bad maths.

Yes. Because we control the full local pipeline, we can tune the analysis around your industry, customer journey, operating metrics, and historical performance. That lets us produce recommendations that reflect your actual business context instead of relying on generic marketing playbooks.

Our consultants make the final call. AI helps surface patterns, anomalies, and possible bottlenecks, but every recommendation is reviewed by a human partner before it reaches you. The final advice is something we are prepared to defend, explain, and sign our name to.

Yes. We work with clients globally. Our process is designed to be fully remote-friendly, so location is never a barrier to receiving a thorough, high-quality engagement.

Initial audits are typically delivered within 4–5 business days of onboarding. Implementation projects vary depending on scope, and the ongoing monthly tech fee is structured around your business cadence and goals.

We offer clear, project-based pricing for audits and implementation work, as well as a monthly tech fee, including a dedicated 24/7 specialist, for ongoing growth support. All pricing is agreed upfront with no hidden fees. You can explore our service bundles in your client portal after your audit is delivered.

We maintain structured communication throughout every engagement. This includes scheduled strategy calls, written updates via email, and access to your private client portal where you can track progress, review deliverables, and communicate directly with our team.

The best first step is to request an audit or book a discovery call via our Contact page. From there, we will ask a few questions to understand your business, walk you through our process, and outline exactly what you can expect from working with us.

You can, and if you have the time and the skill to run it, you should. Those tools hand you a dashboard and leave the work, the judgment, and the mistakes to you. We use the same class of AI as our engine, but you're paying for the human layer on top: someone who decides what actually matters, does the work for you, and stands behind the result.

The free tools show the obvious issues from your public site. The $99 Growth Audit is the real diagnosis: with read-only access we analyse your actual traffic, conversions, ad spend and email, and deliver an evidence-linked report a human has checked line by line. The small fee keeps it serious on both sides, and it's credited in full towards any work you book within 30 days.

Yes: read-only access, your own encrypted workspace, and your private data is analysed exclusively on our own local hardware, never a public chatbot. Only already-public information may use a vetted third-party AI service to speed things up. See our Trust & Security page for the full breakdown of what's covered.

No honest firm can guarantee a specific ranking or revenue number, and we won't pretend otherwise. What we guarantee is rigorous, evidence-based work delivered with reasonable skill and care, and complete transparency about what we found and why we recommend it.

You get a 14-day grace period covering anything that breaks as a result of that work, at no extra charge. If you want to pick monthly services back up later, you have 45 days from the end of that grace period to do so.