Support & Maintenance
Coming soonExpected November 2026Installation day is the start of the system's life, not the end of it. Support is optional — the deployment is yours either way — but most businesses want someone keeping it healthy rather than discovering a problem the week it matters.
Scoped to the deployment we built and to how much of it your own team wants to run.
Kept working, not just delivered.
Monitoring
We watch availability, response quality, and resource headroom, so a deployment that's starting to strain gets caught before it becomes an outage your team works around.
Updates
Models and tooling move fast. We handle version upgrades and the regression testing that has to come with them, so you get the improvements without the surprises.
Maintenance
Configuration changes, new integrations, retuning as your documents and processes change, and the ordinary upkeep that keeps a system useful in year two.
Access and retention review
Who can reach the model, what it retains, and what it's allowed to see — reviewed on an ongoing basis rather than set once at installation and forgotten.
If you'd rather run it entirely in-house, that's a fine outcome — the handover at the end of deployment includes the documentation and access your team needs to do exactly that.
Talk to us about ongoing support.
Tell us what you're running, or what you're planning to run, and we'll tell you what keeping it healthy actually takes.