Business Growth & Development
Coming soonExpected November 2026Ongoing advisory that tells a business owner exactly what's working, what's broken, and what to change — then stays in it with them month to month.
There's an initial engagement covering a one-time analysis of your historical backlog plus a full growth plan. After that it moves to monthly maintenance: you send updated numbers each month, we re-analyse them to confirm you're on plan, and we advise on what to change if you aren't.
Entry-level to flagship.
Each tier contains the one below it in full. Open any tier for everything it covers, or compare all three side by side further down.
Know Your Numbers
The core picture of the business, reviewed properly and reported back every month.
- All three financial statements — high-level analysis
- Pricing strategy — basic review
- Customer economics — blended CAC and basic lifetime value
- Sales — lead volume and top-line conversion
- Marketing spend — basic review
- Operations — key bottlenecks identified
- Hiring frequency and value gained per hire
- KPI dashboard — 5–6 core metrics
- Monthly async written update
The Complete Internal Audit
Every internal system in the business, examined to full depth.
Everything in Tier 1, at full depth, plus:
- All three financial statements — full detailed analysis
- Pricing strategy — full review
- Full customer economics — CAC by channel, lifetime value, LTV:CAC ratio, CAC payback period, churn and repeat-purchase rate, customer concentration (top-5 revenue share)
- Full sales funnel — lead sources and volume, conversion at each stage and where deals die, average deal size, sales cycle length, dormant-lead follow-up
- Marketing spend — full review
- Full operations review — what's manual that could be automated, owner-dependency, all bottlenecks
- KPI dashboard — 8–12 metrics, updated monthly
- Monthly call
Everything about how your business runs, examined once and completely.
Audit + Market Position + The Plan Forward
The full internal audit, plus where you stand in your market and exactly what to change next.
Everything in Tier 2, plus the three things Tier 2 doesn't touch:
- A 12-month financial model with three scenarios — base, growth, and downside — showing what each recommendation does to the bottom line
- Pricing scenario modeling — the impact of 5%, 10%, and 15% price increases, and how many customers you can afford to lose at each level
- Full competitor analysis with direct price comparison — where competitors beat you, and where you win
- Full review and complaint analysis — every complaint catalogued, why customers leave, and why customers return
- Full website audit
- Live interactive KPI dashboard, plus the interactive model handed over to you
- Monthly call, plus a quarterly deep-dive
- A named contact with priority response
Tier 2 tells you everything about your business. Tier 3 also tells you how you compare, why customers really stay and leave, and models exactly what to change — then we stay in it with you.
Most businesses don't have all this data yet — that's fine. Send us what you have or give us read-only access, and setting up what's missing is part of the work.
What's in each tier, line by line.
| Included | Tier 1 Know Your Numbers | Tier 2 The Complete Internal Audit | Tier 3 Audit + Market Position + The Plan Forward Flagship |
|---|---|---|---|
| The numbers | |||
| All three financial statements | High-level analysis | Full detailed analysis | Full detailed analysis |
| Pricing strategy | Basic review | Full review | Full review, plus scenario modeling |
| Customer economics | Blended CAC, basic lifetime value | CAC by channel, LTV, LTV:CAC, payback period, churn, concentration | CAC by channel, LTV, LTV:CAC, payback period, churn, concentration |
| Marketing spend | Basic review | Full review | Full review |
| Hiring frequency and value per hire | Included | Included | Included |
| How the business runs | |||
| Sales funnel | Lead volume and top-line conversion | Full funnel — sources, stage-by-stage conversion, deal size, cycle length, dormant leads | Full funnel — sources, stage-by-stage conversion, deal size, cycle length, dormant leads |
| Operations | Key bottlenecks identified | Full review — automation candidates, owner-dependency, all bottlenecks | Full review — automation candidates, owner-dependency, all bottlenecks |
| Looking forward | |||
| 12-month model, three scenarios (base / growth / downside) | Not included | Not included | Included |
| Pricing scenario modeling (5%, 10%, 15%) | Not included | Not included | Included |
| Looking outward | |||
| Competitor analysis with direct price comparison | Not included | Not included | Included |
| Review and complaint analysis | Not included | Not included | Included |
| Full website audit | Not included | Not included | Included |
| Working together | |||
| KPI dashboard | 5–6 core metrics | 8–12 metrics, updated monthly | Live interactive dashboard |
| Interactive model handed over to you | Not included | Not included | Included |
| Cadence | Monthly async written update | Monthly call | Monthly call, plus quarterly deep-dive |
| Named contact with priority response | Not included | Not included | Included |
Signal, not volume.
The work behind an engagement this size is enormous. What reaches you is not.
A one-page scorecard
The whole business on one page: 10–12 numbers, each with where you are, where you should be, and a red/amber/green status. Nothing else competes for your attention.
A ranked action list
Every finding becomes an action card carrying an expected annual dollar impact, an effort level, an owner, and a deadline — sorted by impact, so the top of the list is always the next thing to do.
A live dashboard
A link you can open any day of the month, not a static PDF export that was already out of date the morning it landed in your inbox.
Interactive tools (Tier 3)
The scenario model and the pricing calculator, handed over to you, so you can change the inputs yourself and see the answer without waiting on us.
Full supporting detail, on request
Every workbook, every calculation, every source behind a number is always available if you want it. It's just never forced on you.
Not sure which tier fits?
Tell us where the business is and what you're trying to change, and we'll tell you which tier is the right starting point — including if that's the entry one.